You're within your rights to know what companies know about you.
You’re likely aware that most apps you use log your activities—it’s why you can get recommendations on Amazon, Netflix, Spotify, and everything else. But you might not know that you can usually request copies of the data that companies have on you and take a peek at it.
What this data is varies from app to app. With Netflix, for example, you can access your profile information, demographic details for targeting adverts at you, and your viewing history on the service.
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| Many apps will let you request your data. Image: DepositPhotos |
Other apps keep similar records that you can access—so whether you’re seriously concerned or just casually interested about your privacy and the cost of doing business with these apps, you can download the details. It might even help you decide if you want to keep on subscribing.
Here we’ve covered the methods for some of the most popular apps, but other apps not listed likely have similar mechanisms for data access—and they shouldn’t be difficult to find.
NETFLIX
The Netflix data request form. Screenshot: Netflix
To start with Netflix, from the front page of the website hover over your profile picture (top right), then choose Account. Select Security, then Personal information access from the next screen, then Submit Request.
Netflix then sends a confirmation link to your registered email address, and once you’ve clicked on that, the export process can start. Netflix says you should then get a link to download your data within the next 30 days.
Spotify
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| Spotify has several different types of data. Screenshot: Spotify |
If you want a copy of the data Spotify has, head to your Spotify account page in a web browser (not the online Spotify player). Choose Privacy settings, and you can select the types of data you want (including technical logs and streaming history).
When you’ve made your selection, click on Request data, and confirm the request via the link sent to your email inbox. The download link to the data may take up to 30 days to be delivered, depending on the types of data you’ve chosen.
Amazon
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| Each data category is fully explained on Amazon. Screenshot: Amazon |
Sign into your account on the Amazon website, hover over Account & Lists (top right), then pick Your Account. On the next screen, you should see a link to Request your data: You can choose a data type (such as Search History), or Request All Your Data.
Once you’ve made your pick, select Submit Request, and then confirm it via the link sent to your registered email address. The link to download your data will go to the same address, and Amazon says you’ll get your data within one calendar month.
Apple
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| Types of data available from Apple. Screenshot: Apple |
Apple has a specific Data and privacy website you can sign into with your Apple ID. Once you’re in, click on the Request a copy of your data link, then choose the types of data you want (or select all of the categories presented to you).
Click Continue, then Complete request on the review page—if the data needs to be split into several files, you’ll be told about it here. The process of delivering your data via email can then take up to 7 days according to Apple.
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| You can download some or all of your data from Google. Screenshot: Google |
To get at the data Google has on you, open your online Google account dashboard, then choose Download your data to see the vast number of categories available—from profile information to search history to app purchases.
Select some or all of the data, then Next step, and follow the instructions about the format you want the data delivered in. Google says it can take “hours or days” for the export to be finalized and delivered to your inbox, depending on what you’ve selected.